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Say hi at jessica.lupanow AT gmail.com
Product Designer & Strategist
I specialize in design, strategy, and research for digital products, with the unique ability to bridge the gap between design and code, thanks to my engineering background. I'm passionate about crafting innovative solutions through user-centric design and feedback-driven prototyping. Get In Touch
Portfolio
Below is a selection of my recent work as well as some comments from prior clients and colleagues.
Amidst the pandemic, I transformed a platform to support virtual events by creating cohesive experiences, gaining stakeholder support, and showcasing the strength of user-centered design.
Role: This was fulltime work as a product designer. I spearheaded the project by conducting user research, wireframing, prototyping, and writing user stories to support implementation.
Working with the founders of a startup, I designed a task analysis and scheduling app that addresses the needs of neurodiverse individuals and their caregivers.
Role: This was freelance work for a client. I contributed the competitive analysis, use cases, low-fidelity wireframes, and high-fidelity mockups.
I explored the future of mobility in Los Angeles, focused on the way users could gain access to affordable, cutting-edge modes of transportation.
Role: This was a solo university project. I worked on the customer discovery, competitive analysis, high-fidelity prototype, and online user research.
Working with the owner of a local floral shop, I redesigned a responsive website to support a unique commerce experience.
Role: This was a solo university project. I worked on the user research, use cases, sitemap, wireframes, visual design, and usability testing.
From my time with Jessica, I can assure you she is an incredible designer. She was not afraid to jump in and help lead a design jam. She designs solutions that solve business problems while keeping the users' needs front and center. She is good at combing through the cruft to truly understand what a user is looking for.
I was very impressed by Jessica's clear project plan & competitive analysis. I enjoyed seeing the new, more visually appealing product design.
Jessica has a sharp mind, a dry wit, and insanely fast research skills.
I’m a product designer and strategist. I am addicted to prototyping and collecting feedback to improve my designs through user research.
Before working in product, I was pursuing a PhD in human-robot interaction because I'm fascinated by how humans interact with technology. But along the way I fell in love with user experience. I learned best UX practices by working with Jaime Levy to write the latest edition of her best-selling book, UX Strategy (and you can watch the whole thing unfold on YouTube), and I put those skills to use to help my freelance clients to identify areas for growth in existing products and bring new product ideas to life.
Currently I'm designing thoughtful experiences and learning more about product development as a Product Designer and Product Owner at Array.
In my spare time you can find me playing with my dog Bandit, scouring the thrift store for my next find, or making some art (like the illustration at the top of this page).